Refund Policy
Please be aware that due to the delicate nature of vintage items, all our sales are final, each piece is made to order, in order to avoid overproduction and maintain an ecological approach throughout the process, no returns are accepted. All items that we sell, unless stated otherwise are vintage and therefore pre-loved. Vintage items are sold as seen, and may shown signs of wear – therefore please check the images and item description carefully before making your purchase.
Please ensure you check all measurements/sizing of clothing items before you purchase.
Feel free to reach out to us if you need additional info prior to purchasing.
Withdrawal Rights Exception:
Since all our products are custom-made, the right of withdrawal does not apply. Orders cannot be returned unless there is a production or manufacturing defect.
Clear Return Policy:
In the event of a defect, customers must contact us within 14 days to arrange a replacement or repair. Send mail to: info@naomihev.nl
